Legal
Privacy Policy
Last updated: March 10, 2026
Rapid Claw ("we", "our", or "us") operates rapidclaw.dev and app.rapidclaw.dev. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
- Account information: When you create an account we collect your email address and billing information (processed securely by Stripe — we never see or store your full card number).
- Usage data: We collect anonymised data about how you interact with the Rapid Claw dashboard (pages visited, features used) to improve the product. We use Vercel Analytics for this.
- Instance data: Your AI agent conversations, uploaded files, and configuration settings are stored in your isolated container. We do not read, analyse, or use this data for any purpose.
- Support communications: If you contact us by email we retain that correspondence.
2. How We Use Your Information
- To provide and maintain the service.
- To process payments and send billing-related communications.
- To send service updates and security notices (you cannot opt out of these).
- To improve the product using aggregated, anonymised analytics.
- We do not sell your personal data. We do not share your data with third parties except as described below.
3. Third Parties
- Stripe: Payment processing. Subject to Stripe's privacy policy.
- Vercel: Hosting infrastructure and anonymised analytics.
- Cloud infrastructure providers: For running your isolated container (data is encrypted at rest and in transit).
- No advertising networks, data brokers, or AI training datasets receive your data.
4. Your Instance Data
- Your AI agent conversations, files, and settings are yours. We do not access them except in limited circumstances (e.g. responding to a legal order, or with your explicit written consent for support purposes). We do not use your conversations to train AI models.
5. Data Retention
- Active accounts: Data is retained for the lifetime of your subscription.
- Cancelled accounts: Your instance data is retained for 30 days after cancellation to allow export, then permanently deleted.
- Billing records: Retained for 7 years as required by law.
6. Security
- All connections use TLS 1.3 encryption. Data at rest is encrypted using AES-256. Each instance runs in a fully isolated container. We conduct regular third-party security audits.
7. Your Rights
- You have the right to access, correct, or delete your personal data at any time. You can export your instance data from your dashboard. To make a request, email hello@rapidclaw.dev.
- If you are in the EU/EEA, you have additional rights under GDPR including the right to data portability and to lodge a complaint with your local supervisory authority.
8. Cookies
- We use strictly necessary cookies to keep you logged in. We do not use advertising cookies or third-party tracking cookies.
9. Children
- Our service is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us.
10. Changes to This Policy
- We will notify you by email of any material changes to this policy before they take effect. Continued use of the service after the effective date constitutes acceptance.
11. Contact
- For any privacy-related questions, email hello@rapidclaw.dev.